Refund Policy

Last updated: March 2026

1. Nature of Services

All services offered on this website are professional digital services, including software development and consulting engagements.

These services are custom, time-based, and involve technical expertise. By purchasing a service, you acknowledge that work may begin shortly after confirmation.

2. Refund Eligibility

• Refund requests may be considered only if work has not yet started.

• Once work has commenced, refunds are generally not available due to the time and resources already allocated.

• Partial refunds may be considered if only a portion of the agreed scope has been completed, at our sole discretion.

3. Service Delivery and Remediation

If deliverables are not provided in accordance with the agreed scope:

• Clients may request revision, completion, or remediation of the work.

• We will make reasonable efforts to fulfill the agreed deliverables before any refund is considered.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Completed consulting sessions or advisory services

• Delivered source code, technical assets, or documentation

• Custom software developed according to client-provided specifications

• Delays caused by lack of client communication or required inputs

5. Subscription or Recurring Services (if applicable)

• Clients may cancel recurring services at any time.

• Cancellation will apply to future billing cycles only.

• No refunds are provided for already billed periods.

6. Dispute Resolution

If you experience any issue with a service:

• You agree to contact us first at: support@aggval.com

• We aim to respond within 2–3 business days to resolve the issue.

Initiating a chargeback without prior contact may delay resolution and affect future service eligibility.

7. Policy Acceptance

By purchasing any service, you acknowledge that you have read and agree to this Refund Policy.